> For the complete documentation index, see [llms.txt](https://docs.echevarrisports.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.echevarrisports.com/guia/en/crm-erp/correos.md).

# Emails

Every email the CRM sends, with sample data. **Nothing is sent from this page**: it's for seeing what a family receives at each moment.

![Emails](https://310662894-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUtfEXMFEU0mFg84Ri6hx%2Fuploads%2Fgit-blob-586f15115ae74816954fc2fe9fa21d780fef0289%2Femails.png?alt=media)

They're grouped like this:

| Group                | Examples                                                                                                                                                                                                                                                                                                                                                                          |
| -------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Camps**            | Registration confirmed, payment declined, bank transfer (IBAN), waitlist, 24 h unpaid reminder, balance due 15 days before, urgent notice 3 days before, the day before (arrival, meeting point, map), day 2 photos, closing with photos and a review, spots or pricing notice, place from the waitlist, payment links, cancellation, refund, season reactivation, refer a friend |
| **academy**          | Pre-registration, terms link, Mix-in days (place, waitlist, 48 h reminder with one-click cancel), class cancelled, one-off or recurring schedule change, monthly receipt with a link, receipt reminder, make-up credit and its expiry, class pass sold and its expiry, group or level assigned                                                                                    |
| **Public website**   | Contact form confirmation, internal notice of a visit request                                                                                                                                                                                                                                                                                                                     |
| **Account & access** | Account creation invite, password reset                                                                                                                                                                                                                                                                                                                                           |
| **Payments**         | Generic payment link                                                                                                                                                                                                                                                                                                                                                              |

Emails go out in the family's language (Spanish or English).

{% hint style="info" %}
When does each email go out? Some are sent when you do something in the CRM (creating a payment link, say) and others go out on their own at set times. See [What happens on its own every day](/guia/en/crm-erp/tareas-automaticas.md).
{% endhint %}


---

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